High-End Retailer

A globally renowned home furnishings retailer, with branch locations spanning multiple countries worldwide, offers a wide array of products including furniture, accessories, bathroom, and kitchenware, all packaged for convenient use. Their diverse range encompasses seating/sofa collections, office supplies, bedroom sets, kitchen essentials, lighting solutions, textiles, cookware assortments, home storage solutions, and children's products, among others.

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Pain Points in IT Operations

We need a new IT architecture that can easily establish expandable connections across AWS regions and Alibaba Cloud regions, while ensuring Quality of Experience (QoE) attributes during connections to overseas SaaS services (such as Office 365, Teams, etc.), to guarantee business stability. Through deploying a multi-cloud architecture, we aim to address the following challenges:

  1. Design a secure and globally scalable network architecture that spans cloud regions and enables rapid multi-cloud expansion.
  2. Establish fast access channels connecting domestic data centers to AWS and Alibaba Cloud.
  3. Resolve the inefficiencies of accessing overseas SaaS applications from within the domestic network.
  4. Safeguard QoE attributes for Teams business, ensuring operational stability.
  5. Enable employees to access multi-cloud resources swiftly and securely from anywhere.
  6. Cater to the key tenets of global operations—simplicity, automation, visibility, and control.

Solutions

Combining multi-cloud with the deployment and management of cloud-native network architecture, securely interconnect multi-cloud and multi-region Virtual Private Clouds (VPCs) with on-premises data centers, offering efficient accessibility for multiple sites and mobile office personnel.

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  1. Through the backbone network of the MCN architecture, interconnect different clouds across multiple regions, ensuring efficient access to SaaS applications.
  2. Utilize LakeWare to simplify the deployment of scalable and secure cloud networks based on workflows.
  3. Provide global visibility, monitoring, and troubleshooting capabilities for faster fault detection using integrated diagnostic tools.
  4. Employ LakeJet to ensure mobile inspectors can swiftly and securely access multi-cloud SaaS applications at sales centers.
  5. Leverage 7-layer business identification capabilities to recognize Teams applications and real-time observation of QoE data, utilizing digital analysis to support global SaaS access pathway optimization and QoE assurance strategies.
  6. Initiate Traffic Shaping and Teams QoS priority adjustments to guarantee Teams' highest forwarding priority and traffic correction during network congestion.

Demonstrated Effects

By adopting MCN to extend the multi-cloud structure, a transmission network is implemented, leveraging MCN's capabilities for cross-cloud orchest ration and troubleshooting, leading to significant reduction in operational costs. Architecturally, this solution offers high scalability, security, and ease of deployment. Through rapid conf iguration and automation, it simplifies and optimizes the inclusion of new cloud regions, enhances cloud network visibility, and operational control.

  1. Scalable and secure connections from multiple AWS, Alibaba Cloud regions to their data centers.
  2. Streamlined cloud network operation visibility and troubleshooting.
  3. Swift onboarding of new cloud regions and multi-cloud setups.
  4. Business connectivity anytime and anywhere, enhancing business continuity and agility.
  5. Seamless Teams video conferencing experience, with a packet loss rate of <1%, assured with the highest application priority for Teams.
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